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Publication, Human Rights
Telenisa Statistics and Findings 2024: A Call to Action for Women and Children’s Rights

The launching of Telenisa Statistics and Findings 2024 – attended by Members of Parliament, funders, and civil society partners

The launching of Telenisa Statistics and Findings 2024 – attended by Members of Parliament, funders, and civil society partners.

© FNF Malaysia

Sisters in Islam (SIS) has unveiled the Telenisa Statistics and Findings 2024, shedding light on the urgent realities faced by women and children navigating the complexities of Shariah Islamic Family Law. The launch brought together Members of Parliament, funders, supporters, and SIS’ partners in a united effort to push for legal and policy reforms that can no longer be delayed.

Since its inception in 2003, Telenisa has provided free legal advice to more than 10,000 clients, empowering individuals—primarily women—with the knowledge to make informed decisions based on law and facts. Covering issues such as divorce, polygamy, alimony, custody, matrimonial property, and court procedures, Telenisa has become a lifeline for those left vulnerable in the gaps of legal protection.

These statistics are more than numbers—they are the lived experiences of women and children whose rights and dignity are too often denied. The findings highlight systemic weaknesses in enforcement and accountability that demand immediate redress.

Launched on September 9th, 2025, the 2024 findings paint a sobering picture: out of 188 reported cases, 92% of clients were women, mostly from low- to middle-income households. The majority of cases involved husbands failing to provide maintenance, prolonged custody battles, and an alarming rise in non-compliance with court orders. Reports of domestic violence, sexual, financial, and social abuse remain disturbingly common. While Muslim women make up the bulk of clients, a growing number of non-Muslim individuals are also seeking help—evidence that these injustices cut across communities.

These statistics are more than numbers—they are the lived experiences of women and children whose rights and dignity are too often denied. The findings highlight systemic weaknesses in enforcement and accountability that demand immediate redress. For this reason, the presence of Members of Parliament at the launch was vital. Their mandate extends beyond representation; it includes the responsibility to act decisively in addressing these injustices.

Evidence-based advocacy, as demonstrated through Telenisa, equips policymakers with the data needed to push for legislative reforms and stronger protections. Women and children cannot afford to wait any longer. The statistics call on all stakeholders—lawmakers, civil society, and the public—to work together to close the gaps in family law, enforce existing orders, and ensure justice is not an elusive promise but a lived reality.

Read the full report(s) here: 

Telenisa Statistics and Findings 2024 (available in Bahasa Melayu and English English parts start at page 44)

Telenisa Statistics and Findings 2023

Telenisa Statistics and Findings 2022

Telenisa Statistics and Findings 2021

*Telenisa provides free legal consultation on Islamic Family Law and Syariah Criminal Offences law through WhatsApp and telephone calls at 012-812 3424, or face-to-face consultations by appointment every Tuesday, Wednesday and Thursday from 10am to 5pm (closed on Public Holidays).